|
|
|
 |
Summer Shipping Policy
Many of our chocolate products will automatically ship with gel packs between May and October (for obvious reasons!!). We will contact you if additional charges apply for the gel packs (usually about $2 or 3).
Please select your shipping option carefully when shipping chocolate products to avoid melting!! WE WILL MAKE EVERY EFFORT TO CONTACT YOU IF WE FEEL THAT YOU HAVE NOT SELECTED THE SAFEST SHIPPING OPTION. Shipments to locations over 90 degrees require next day air shipping to arrive safely. You are ultimately responsible for selecting the appropriate shipping method for your order. It is a very good idea to try to ship to an address where someone is home to accept delivery. We cannot be responsible if a package is left out all day in the heat.
The shipping rates that are shown are standard UPS rates. If a less expensive option is available, we will adjust your account accordingly at the time of shipping. PLEASE NOTE: OUR SYSTEM SEEMS TO BE MISCALCULATING OVERNIGHT SHIPPING RATES. WE ARE WORKING ON FIXING THIS ERROR. IF YOU WOULD LIKE TO SHIP YOUR PRODUCTS OVERNIGHT, PLEASE CONTACT US FOR THE CORRECT RATE OR...WE WILL ADJUST YOUR ORDER ACCORDINGLY. IN MOST CASES, THE OVERNIGHT RATES ARE QUITE A BIT LESS THAN WHAT IS INDICATED ON OUR SITE.
And remember...we have a large selection of non-chocolate products. These products are excluded from our warm weather shipping suggestions and can safely travel year round via ground shipping. Please contact a confectionary designer to explore the many non-chocolate and "worry free" choices that we offer!
We know that this may seem a bit confusing. Bottom Line: Our goal is to make sure that your delicious products arrive safely and in perfect condition!! Please see our Shipping Policy OR contact your confectionary designer at 866-671-7775 for more information on hot weather shipping!
| |
 |
|
|
|
|
